Privacy Policy

1. Introduction

This Privacy Policy explains how R Digital Media (“we”, “our”, or “us”) collects, uses, and protects information when you visit our website or contact us regarding our services, including Funnel & User Behavior Analysis and IT services (website development, PWA development, and HTML5 interactive game development).

2. Information We Collect

Contact Details: name, email, phone number, and messages you send via forms, email, or WhatsApp.
Project / Requirement Details: website URL, goals, scope notes, and any information you share to discuss work.
Usage Data: basic website usage signals such as page visits, clicks, and events collected via analytics tools.
Device & Browser Info: IP address (approximate), device type, browser, and operating system (typically collected automatically by analytics providers).

3. How We Use Information

To respond to inquiries and communicate about services and proposals.
To deliver services, including analysis, reporting, development, and support.
To improve our website and understand which pages or services visitors are interested in.
To prevent spam, abuse, and security issues.
To comply with applicable legal obligations.

4. Cookies & Tracking Tools

We may use cookies, local storage, and similar technologies to remember preferences and measure engagement. You can manage or disable cookies in your browser settings. Some site features may not work as expected if cookies are disabled.

5. Analytics & Advertising

Our website may use tools such as Google Analytics (GA4), Microsoft Clarity, and advertising pixels (for example, Meta Pixel), to understand visitor behavior and measure marketing performance. These tools may collect pseudonymous identifiers (e.g., cookies, device IDs) and generate aggregated reports. We do not share sensitive personal messages or payment details with these tools.

6. Client Data for Services

If you engage us for analysis services, you may provide access to analytics accounts or share reports/screenshots. We prefer viewer-level access where possible. We use such access only to perform the requested service and do not sell or rent this data.

For development projects, you may share assets (text, images, credentials, hosting details). We use these solely to build and support your project.

7. Data Sharing

We do not sell or rent personal information. We may share data only in limited cases such as:

Service providers: hosting, analytics, email tools, or other vendors used to operate our website or deliver services.
Legal requirements: if required to comply with applicable laws or valid legal requests.
Business operations: contractors working with us under confidentiality for project delivery.

8. Data Security

We use reasonable safeguards such as access controls and secure handling practices to protect information. However, no online system is completely risk-free. Please avoid sharing highly sensitive information over unsecured channels.

9. Payment Information

If we accept online payments, they may be processed by third-party payment providers. We do not store or directly access your full card/UPI/bank details on our servers. Payment providers may process and store transaction data according to their own privacy policies.

10. Your Rights & Choices

You may request correction or deletion of your personal data by emailing us.
You can opt out of non-essential communications by contacting us.
To reduce tracking, you can disable cookies or use browser privacy controls.

11. Policy Updates

We may update this Privacy Policy periodically to reflect new practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.